Shipping

We utilise reputable door to door nationwide courier service to ensure timely deliveries. Our service is economy courier service normally 2 to 5 days.

How to ensure swift delivery:

  • Provide normal business hours delivery address.
  • Recommend cellphone number.
  • Verify information provided is correct. If changes are required feel free to let us know.
  • Check daily to track progress, if required let us know and we will only be to pleased to assist.

Clients will be advised when products have been dispatched by email which will include Waybill tracking information. It’s important to verify your address & contact details are correct to ensure timely delivery. If there is any changes please advise our customer service team immediately so we can make the necessary arrangements.

Please ensure your delivery address is normally occupied during the office hours.

Deliveries:

  • Ready-made products are dispatched within 24 hours using economy courier service (2 to 5 days).
  • Made to measure products will take 5 to 14 working days to manufacturer as it’s a custom product, then dispatched using economy courier service (2 to 5 days to major centers).
  • Please note that delivery time is based on region and size/weight of the product. Our customer service centre does not hold stock so pickup is not possible, we are a strictly delivery only business concept thus bringing additional savings to you the client.
  • Overnight courier option is available at an extra cost from the courier company; please contact our customer service team for assistance as this will require bespoke pricing.